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Impeccable Customer Service with Alcatel-Lucent OpenTouch Solution

A case study with Hall and Woodhouse

Hall and Woodhouse is a British regional brewery which operates over 250 public houses in the south of England. Looking to replace their end-of-life telephony system with operational issues, the longtime brewery turned to Alcatel-Lucent OpenTouch Solution.

Business and technical benefits included:

  • Robust, efficient and resilient communications system
  • Dramatically reduced disruption to the organization’s operations
  • Innovative deployment brings better communications and boosts productivity

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