Dear Colleague,
ITEXPO 2010 is right around the corner! A lot of exciting events have recently been added to the program. I am overwhelmed by the amazing program and event that the TMC team has created for ITEXPO West in Los Angeles next month.
Here's a quick look at the details. Be sure to use the show websites as your complete resource for descriptions,
schedules, etc.
My best recommendation is to download and view your own copy of the Conference Brochure right now, so you can read over and begin to plan your ITEXPO West agenda.
 ITEXPO Brochure
Come Build Your Business
During the show, the networking and educational opportunities are literally endless. Come join thousands of people from within the telecom industry who gather with enterprises, SMBs and other end users to build their businesses.
Educational Sessions and Workshops to Cover Every Hot Topic
By attending ITEXPO, you gain access to in-depth conference programming that will
prepare you for making the most educated decisions for your company and organization, and focuses on real-time issues. You can attend sessions in these in-depth conference tracks:
Business Solutions Track—Sessions Include:
- SIP Trunking: Issues, Opportunities and Solutions
- Making the Business Case for SIP Trunking in the SMB
- There's an SBC in Your Enterprise
- SIP in Action
- Meet the HD Handset Vendors
- A Layer Above - Controlling Decisions in the Network
- Presence and the Unified User Experience
- Bringing Social Software into the Enterprise
- The Debate Rages: Hosted IP vs. Premises-based VoIP
- The Business Case for VoIP – Going Beyond the ROI and - TCO
- The Ultimate Communications Makeove
- Helping SMBs Achieve Maximum Global Connectivity
- The IP Migration Isn't Done Until You FoIP Yourself
Unified Communications Track—Sessions Include:
- The UC Market: Why Businesses are Replacing their
- Legacy Systems with Unified Communications - Understanding TCO: What Does Unified Communications Really Cost?
- Is Software-based UC Ready for Prime Time?
- Security and Unified Communications: What You Need to Know
- Integration Strategies for Multi-vendor UC Solutions
Conferencing and Collaboration Track—Sessions Include:
- The Next Generation of IP-Based Conferencing
- How Video Changes the Way We Communicate
- Virtual Meetings: Increasing Collaboration While Reducing Costs and Ensuring Business Continuity
- Videoconferencing QoS: Removing Barriers to Entry
- Communication Beyond the Enterprise: The Personal Investment in Telepresence
Cloud Communications Summit—Sessions Include:
- The Business of Cloud Communications
- API and Platform Roundup
- Cloud Communications Architectures and Technologies
- How to Deploy Communications Technologies for Web Professionals
- Cloud Communications 2011 - State of the Art
- Public or Private: Clearing up the Clouds
- The Business Value of the Cloud
- SMB Cloud Communications Adoption Trends: What's Hot and What's Not?
- Mapping the Competitive Landscape of Cloud Computing
- Will the Cloud Kill the PBX?
- Using the Cloud to Support Social Media Strategies
- Cloudy with a Chance of Collaboration
- What Organizations Need to Know About Cloud Security
- Keys to a Successful Cloud Migration
- How Service Providers can Benefit from Cloud Communications
- Cloud Communications and its Impact on the Future of VoIP and Unified Communications
Social CRM Expo—Sessions Include:
- SCRM Expo Opening Address – Nimble
- How Social Media Is Changing Customer Behavior
- Social Media Monitoring Best Practices
- IP Contact Centers done right!
- SCRM Expo Keynote: Joe Staples, Interactive Intelligence
- Integrating Social Media into Your Contact Center
- Turning Social Media into a CRM Tool
- Making Social Media Sites Work for Your Business
- The Work at Home Model for Customer Contacts: Strategies and Best Practices
- Hosted Contact Center Solutions - Delivering Unified Communications
- IVVR and the Video-Enabled Contact Center: New Opportunities to Deliver Value to Customers
- Speech Analytics Trends in Contact Centers
- Untethering The Contact Center
- Getting the Message and Integrating Social Feedback
- The Complete "Do-it-Yourself" Social Media Makeover for Your Sales Organization
- Social Media in Action: A CRM Case Study
Virtualized Communications Track—Sessions Include:
- Virtualizing Communications
- Virtualization Strategies – One Size Does Not Fit All
- Security in a Virtualized Environment
- Unified Communications and the Virtualized
Enterprise: More Functionality, Reduced Spend
- Enterprise WAN Strategies Today
- Virtualizing Your Contact Center
In addition, there are also the following tracks:
• Developer Solutions
• Mobile Communications
• Open Source
• Service Provider Solutions
I encourage you to review the complete program on the Web site now. Or download the ITEXPO Brochure.
Here's an updated day-by-day breakdown of the valuable content at ITEXPO.
Monday, October 4, 2010
9:00 am – Ingate SIP Trunk-UC Summit, FtOCC Technician Trixbox CE, Smart Wireless Workshop
11:00 am – Conference Sessions Begin* (ITEXPO, 4GWE, Smart Grid Summit, CVx, M2M Evolution, MSP Alliance MSPWorld, Social CRM Expo, Lightwave ONE, Cloud Communications Summit)
4:00 pm – Keynote Presentations by Alcatel-Lucent, CA Technologies
5:00 pm – Networking Reception, Sponsored by ALOE Systems, formerly Mera Systems
5:30 pm – StartupCamp 2: Communications Edition
Tuesday, October 5, 2010
8:30 am – Ingate SIP Trunk-UC Summit
8:30 am – Conference Sessions Begin* (ITEXPO, 4GWE, Smart Grid Summit, CVx, M2M Evolution, MSP Alliance MSPWorld, Social CRM Expo, Lightwave ONE, Cloud Communications Summit)
8:30 am – Reseller Solutions Day Workshop
9:00 am – FtOCC Technician Trixbox CE
2:00 pm – Keynote Presentations by Salesforce.com, Ribbit, Fonality, ShoreTel
4:00 pm – Exhibit Hall Grand Opening
4:10 pm – MPLS University Workshop
6:00 pm – Networking Reception, Sponsored by: Aculab
Wednesday, October 6, 2010
8:30 am – Ingate SIP Trunk-UC Summit
8:30 am – Conference Sessions Begin* (ITEXPO, 4GWE, Smart Grid Summit, CVx, M2M Evolution, MSP Alliance MSPWorld, Social CRM Expo, Lightwave ONE, Cloud Communications Summit)
9:00 am – FtOCC Technician Trixbox CE
9:30 am – Keynote Presentation by Xirrus
11:00 am – Exhibit Hall Opens
11:00 am – Phone.com for Small Office
4:45 pm – Mustang Convertible Giveaway in Exhibit Hall (You must be present to win. Sponsored by: AudioCodes, CA Technologies, Vitelity, AireSpring, Panasonic, Taqua)
(*Fees required to attend conference sessions and training courses.)
Keynote and Speaker Spotlights:
ITEXPO offers the world's largest and most comprehensive education for the industry. Content is developed by the industry for the industry by leading technology experts. All ITEXPO attendees are invited to the Keynote and Conference sessions.
Representatives from Aculab, 8x8, Inc.,
Avaya, Broadvox, Cisco, Dialogic, RADVISION, and more are participating in this years program - attend the sessions and interact with these industry thought leaders. Complete Speaker List
I am very excited about the Alcatel-Lucent Keynote - Jean-Pierre Lartigue, CTO and Vice President, Marketing and Strategy Wireless Division, will be kicking off the ITEXPO Keynote Program on Monday, at 4:00PM.
Other Keynotes in the Conference Program include: Salesforce.com, Ribbit Corporation, Fonality, ShoreTel and Xirrus! Full Keynote Speaker Program
Free Workshops!
Free workshops are being offered to ITEXPO Attendees! They include really great programming - including:
• Ingate's New SIP Trunk-Unified Communications Summit
• Innovation and Excellence - Phone.com for the Small Office
• MPLS University Sessions
• Smart Wireless Workshop
The rooms fill up fast - so make sure to plan these into your agenda! Free Workshop Information
Also—don't forget that when you make plans to attend ITEXPO, you receive Exhibit Hall Access to all 13 Collocated events!
Register Today!
Call Frank Coppola at 203.852.6800 Ext. 131 with any questions or to register over the phone. You can also email him at [email protected].
I look forward to seeing you in Los Angeles at ITEXPO, October 4-6, 2010.
Regards,
Rich
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Collocated events that have now become a
central part of ITEXPO:
- 4G Wireless Evolution (4GWE)
- M2M Evolution (Machine-to-Machine)
- App Time Mobile Developers Forum
- Cloud Communications Summit
- Voice Interconnect and Peering (VIPeering)
- SIP Tutorial
- ChannelVision Expo (CVx)
- Managed Service Provider - MSPWorld
- Social CRM Expo
- Lightwave Optical Networks for Enterprises (ONE)
- Smart Grid Summit
- Smart Products Ecosystem Conference (SPEC)
- StartupCamp Communications Edition
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